Pool Services

Smith Pools provides high-quality residential pool services in West Palm Beach, including cleaning, maintenance, repair, and remodeling services to affluent markets with an emphasis on country clubs. We maintain the highest standards of service and embrace communication as a driving force behind our success. We are committed to responding to urgent customer phone calls and emails within the same day and no more than 24 hours. Our weekly pool service notifications provide essential information to our customers, including current chemical readings, pool cleaning tasks completed, a photograph of the pool, any noteworthy items (e.g., pool water is low), and chemicals added. Furthermore, as part of our continuing efforts to improve communications, responsiveness, and overall service quality, we provide access to customer accounts through our portal so customers can:

• View photos we take of your pool
• Review your paid and unpaid invoices
• Pay invoices online with a credit card at no additional cost
• Setup automatic bill pay
• Request repair and other services
• Send and receive messages to/from us
• Update your account information

Importantly, customer communication is only half the story. We maintain consistent and effective communication among our residential pool service team members in West Palm Beach. Our managers and pool technicians are fully versed and aware of the who, what, where, why, and how of their pools. Our pool installers and service technicians take ownership and pride in the pools they service. When we say “their pools” this is no cliché, this is our culture.

While communication is certainly a hallmark of our service, our work product is also second to none. You will find our water chemistry to be consistently well balanced. In addition to the pool itself, we ensure the coping of our pools is always well maintained. We repair and install every piece of pool equipment from automation to zinc anodes. We are committed to performing critical repairs (i.e. those that impact filtration and sanitation) within 48 to 72 hours. Customers choose us for their remodels because of our unique presence in the days, weeks, and months that follow a resurfacing. We do not rely on a third party to perform our post-plastering start-ups. We understand the importance of ensuring the curing process is properly monitored and performed. Smith Pools is committed to providing the best residential pool services in the West Palm Beach area.